Welcome to Herbify. These Terms and Conditions outline the rules, guidelines, and agreements that apply when you access or use our website and purchase products from our online store.
By visiting our website, browsing our products, creating an account, placing an order, or using any of our services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our website.
If you do not agree with any part of these Terms and Conditions, you should discontinue using our website and services.
Herbify reserves the right to update, modify, or replace these Terms and Conditions at any time. Any changes will become effective once they are published on this page. We encourage customers to review this page regularly to stay informed about our policies.
About Herbify
Herbify is an online herbal products store committed to providing customers with a convenient, secure, and reliable shopping experience. We focus on offering quality products, transparent policies, and professional customer support.
Our website allows customers to browse products, place orders, make secure payments, and receive customer assistance regarding their purchases.
Website Usage
By using the Herbify website, you agree to use our website only for lawful purposes and in a way that does not harm, restrict, or interfere with our services or other users.
You agree not to:
- Use our website for fraudulent activities.
- Attempt to gain unauthorized access to our systems.
- Copy, reproduce, or misuse website content without permission.
- Upload harmful files or malicious software.
- Use our services in violation of applicable laws or regulations.
Herbify reserves the right to restrict or terminate access to users who violate these Terms and Conditions.
Product Information
We make every effort to ensure that product descriptions, images, pricing, and availability information displayed on our website are accurate and up to date.
However, we do not guarantee that all information will always be completely accurate due to possible updates, supplier changes, technical errors, or variations in product appearance.
Product images may appear slightly different depending on device settings, screen resolution, lighting, or photography conditions.
We reserve the right to:
- Update product information.
- Correct pricing errors.
- Change product availability.
- Discontinue products without prior notice.
Orders and Purchases
When you place an order through Herbify, you agree that all information provided during checkout is accurate and complete.
Customers are responsible for providing correct:
- Name.
- Email address.
- Phone number.
- Billing information.
- Shipping address.
After placing an order, you will receive an order confirmation email containing your purchase details.
Herbify reserves the right to refuse or cancel any order due to reasons including:
- Product availability issues.
- Payment authorization problems.
- Incorrect pricing information.
- Suspicious or fraudulent activity.
If an order is cancelled after payment has been received, eligible refunds will be processed according to our refund policy.
Pricing and Payments
All prices displayed on our website are shown in the applicable currency and may change without prior notice.
Herbify accepts the following payment methods:
- Visa
- MasterCard
- American Express
- UnionPay
- Google Pay
All payments must be completed successfully before orders can be processed.
Customers are responsible for ensuring that payment information provided during checkout is accurate and authorized for use.
Shipping Terms
Herbify works to process and deliver orders efficiently.
Our shipping details are:
Processing Time: 1–2 Business Days
Transit Time: 4–5 Business Days
Estimated Total Delivery Time: 5–7 Business Days
Shipping Fee: $25 Flat Rate
Order Cut-Off Time: 5:00 PM
Delivery times may vary due to circumstances outside our control, including carrier delays, weather conditions, holidays, customs procedures, or incorrect shipping information.
Customers are responsible for providing an accurate delivery address. Herbify is not responsible for delays, failed deliveries, or additional costs caused by incorrect addresses provided by customers.
Returns and Refunds
Customers may request returns according to our Return & Refund Policy.
Our return conditions include:
- Return requests must be submitted within 60 days of delivery.
- Customers are responsible for return shipping costs.
- Customers are responsible for obtaining return labels.
- Approved refunds are processed within 15 days after receiving and reviewing returned items.
- No restocking fees are charged.
For complete details regarding returns and refunds, please review our Return & Refund Policy.
Customer Responsibilities
By using our website and services, customers agree to:
- Provide accurate account and order information.
- Review product details before purchasing.
- Follow proper product usage instructions.
- Maintain account security where applicable.
- Contact customer support with accurate information when requesting assistance.
Customers are responsible for reviewing all product information before completing a purchase.
Intellectual Property
All content available on the Herbify website, including text, logos, images, graphics, designs, and other materials, is owned by or licensed to Herbify.
You may not copy, reproduce, modify, distribute, or use our website content without prior written permission.
Unauthorized use of website materials may violate applicable laws.
Disclaimer
Herbify provides product information for general informational purposes.
Individual experiences with products may vary. Herbify does not guarantee specific results from the use of any product.
Customers should carefully review product information before purchasing and using any item.
Nothing on this website should be considered a replacement for professional advice where appropriate.
Limitation of Liability
To the maximum extent permitted by applicable law, Herbify shall not be responsible for indirect, incidental, or consequential damages resulting from the use of our website, products, or services.
Our responsibility is limited to the applicable purchase amount paid by the customer, where permitted by law.
Third-Party Services
Our website may include connections to third-party services such as payment processors, shipping providers, or external links.
Herbify is not responsible for the availability, content, privacy practices, or policies of third-party services.
Customers should review the terms and policies of third-party providers before using their services.
Privacy
Your privacy is important to us.
Any personal information collected through our website is handled according to our Privacy Notice. By using our website, you acknowledge that you have reviewed and accepted our privacy practices.
Changes to These Terms
Herbify may update these Terms and Conditions from time to time.
Any changes will be posted on this page, and continued use of our website after updates means you accept the revised Terms and Conditions.
Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
Business Name: Herbify
Email: support@herbify.shop
Phone: +1 (559) 384-7216
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM
Thank you for choosing Herbify. We appreciate your trust and are committed to providing a secure, transparent, and reliable shopping experience.